Business Development Officer

Founded in 1948, Itasca Bank & Trust Co. is a locally owned, independent community bank with locations in Itasca and Roselle, Illinois. We value our staff and believe our greatest strength is our people, both our customers and employees. For more than 77 years, the Bank has been a responsible community leader by honoring the values of our past while making decisions that shape our future. Our ability to serve customers and remain a trusted corporate citizen depends on a dedicated and responsible team. Itasca Bank has been recognized as a Best of the Best/Top Pick by Daily Herald readers for multiple years since 2016, reflecting our commitment to quality service, high standards, and responsiveness to both customers and employees. We are a responsible employer dedicated to employee health and safety, maintaining diversity in our workforce and vendor relationships, and fostering a positive workplace culture. We encourage participation in community and civic activities and support a healthy work/life balance that helps create stronger communities and a better environment for our employees.

The Business Development Officer serves as a representative of Itasca Bank & Trust Co., responsible for developing new business relationships, both commercial and retail, while elevating the Bank’s visibility and impact throughout the community. This role is half business development and half community engagement. While being highly active in local chambers, civic organizations, nonprofits and business networks, this position is the face of Itasca Bank & Trust Co. across Itasca, Roselle, and surrounding communities. This position requires frequent attendance at early morning, evening and occasional weekend events.

Essential Functions

• Identify and acquire new commercial, small business, and consumer banking relationships.
• Build and manage a strong pipeline of prospects using Itasca Bank’s 360 CRM tool (Connect) and structured follow-up.
• Meet regularly with taxing body account holders, nurturing these customers for loyalty and additional business.
• Prospect for new taxing body relationships or additional deposits as needed by the Bank.
• Lead a team approach to respond to any RFPs.
• Achieve annual goals for deposit growth, loan referrals, and fee-based revenue.
• Strengthen relationships with existing clients to improve retention and cross-sell opportunities.
• Conduct on-site business visits to understand client needs and recommend tailored solutions.
• Maintain accurate documentation and adhere to regulatory, risk, and compliance standards.
• Participate in product training to ensure product knowledge across bank offerings and complete regulatory training as assigned.
• Serve as a highly visible ambassador of Itasca Bank & Trust at chambers, nonprofit organizations, local businesses and taxing bodies. Attend events during work day hours, as well as some mornings, some evenings and some weekends included.
• Partner with SVP CRA Officer to source and participate in CRA qualifying events to support the needs of the community Itasca Bank serves.
• Build partnerships with local officials and other centers of influence. Introduce contacts to others at the Bank when possible.
• Partner with Marketing on sponsorships, events, and community initiatives to maximize brand exposure. Regularly provide material for Marketing to use for social and other advertising campaigns that demonstrates the Bank’s community involvement.
• Promote the Bank’s Women’s Initiative when opportunities present themselves. Be a source for new members, as well as new roundtable members.
• Report valuable community information to bank’s management team consistently.

Competencies

• Sales skills
• Strong understanding of business banking products
• Organizational skills
• Effective communication
• Knowledge of industry trends, products and technology
• Proven track record of achieving sales goals and building relationships.
• Team player in all bank functions outside of office duties
• Strong knowledge of Itasca, Roselle, and surrounding communities

Supervisory Responsibility

• This position has no supervisory responsibilities.

Work Environment

• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.

Physical Demands

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Must be able to travel at times.

Position Type/Expected Hours of Work

• This is a full-time exempt position. Days and hours of work are Monday through Friday, 8:00 a.m. to 4:30 p.m. or 8:30 a.m. to 5:00 p.m. Evening and weekend work may be required as job duties demand.

Travel

• Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

Required Education And Experience

• Bachelor’s degree in business administration, or related field or equivalent experience
• Minimum 5 years of progressive experience in community banking business development and community engagement
• Demonstrated success in deposit growth, loan referral generation and cross-selling multiple banking products and services
• Experience representing a community bank through local business development, networking, and civic involvement
• Demonstrated success in customer relationship building and retention
• Experience working with small to mid-sized businesses and municipal/public funds
• Established network of local business leaders, CPA’s, attorneys, and real estate professionals
• Experience using CRM systems to manage pipelines
• Proven success in building partnerships across departments
• Proven success leading through a variety of initiatives
• Proficient Microsoft Office applications skills (Word, Excel, and Power Point)

AAP/EEO Statement

• Itasca Bank & Trust Co. is an Equal Opportunity and Affirmative Action employer Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Other Duties

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.